Home

Measuring Information Architecture Panel

This is a collection of information from the "Measuring Information Architecture" Panel at CHI 2001. The panel was held on April 4, 2001.

We are sharing updated Power Point slides from the panel and have links to more information about each of the panelists.

Lou Rosenfeld

Lou introduced the panel (describing information architecture and the context for quantification), laid out the framework for the panelists' positions, and explained the panel format. He also moderated the discussion portion of the panel.

Jesse James Garrett

Jesse argued that measuring the quality of the information architecture is absurd because IA is a people, not a technology, problem.

Marti Hearst

Marti argued that specific elements of the information architecture should be measured to test hypotheses and to guide design decisions.

Nick Ragouzis

Nick argued that measuring IA is a waste because it will not help you innovate.

Shiraz Cupala

Shiraz argued that the business goals drive what is measured, and surgical tracking should be used to measure the IA changes.

Gary Marchionini

Gary argued that granularity, tasks and people determine when parts of the IA can be measured quantitatively and when the whole has to be measured qualitatively.

Keith Instone

Keith did most of his work off stage, preparing the proposal and helping the panelists do a great job. He did run the slides during the panel. And he compiled these pages about the panel.

More about the panel

This information was moved from http://user-experience.org/uefiles/measureia/ to here on August 6, 2006 with slight updates made at that time.

Comments

Post new comment

The content of this field is kept private and will not be shown publicly.

More information about formatting options